The explanatory statement for the customer service of the Imtilak Group.

For your safety, we will record this call, and your personal data provided to us will be processed to provide you with better services. Therefore, we will provide you with a statement regarding the procedures for safeguarding your personal data under the Personal Data Protection Law.

To listen to the explanatory statement, press number 1, to continue press number 2.

The information shared by callers with customer service, such as name, title, phone number, voice recordings, and other personal data, is subject to limited processing by Imtilak Group to address the caller appropriately, organize communication activities, manage the sales of goods/services, manage after-sales support operations, follow up on requests/complaints, conduct necessary investigations/research to meet requests, provide information supply services, manage customer service operations, and use this information as evidence in potential disputes.

This data is processed automatically under the legal justification stipulated in Article 5 of the Personal Data Protection Law, which states "if data processing is necessary for the legitimate interest of the responsible party, provided that it does not harm the fundamental rights and freedoms of the concerned person."

Imtilak Group will share this personal data with relevant institutions, legal authorities, and Imtilak Group companies only if needed as legal evidence in disputes.

For more detailed information, you can refer to the general explanatory statement regarding the processing of your personal data available on our company's website.